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Resident Benefits Package

As part of the Monterey Bay Property Management (MBPM) family, you are eligible for some perks that those who rent from Brand X do not necessarily enjoy. Here at MBPM, we strive to create your most memorable rental experience. One of the ways we do that is via our Resident Benefits Package, a bundle of services designed to make your rental life simple, affordable, and convenient. The Resident Benefits Package includes the following services:

Move-in Concierge Service
Convenient

Setting up utility, cable, internet and any other service accounts you may need can be overwhelming. One simple call to our concierge service, and all of your accounts will be created and ready for you at move-in! Of course, if you choose to set up services yourself, that’s perfectly fine, too.

Renters Insurance
Automatic Enrollment

Automatic enrollment with a renter’s insurance policy that satisfies the coverage requirements of your lease. Of course, you may obtain alternative coverage from an insurer of Resident’s choice.

Online Portal Access
Convenient

Our online portal gives you access to your pertinent documents, records of the payment of rent and other fees, and for reporting maintenance concerns.

Credit Building
Improves Credit

Paying your rent on time can help you build your credit score! When you pay your rent on time, we happily report that information to the credit companies, which, over time, will help increase your credit score. Get rewarded for something you are going to do anyway!

$1M Identity Protection
Secure

Identity Guard (www.identityguard.com) will monitor your personal information, credit, and bank account for signs of fraud, alert you to breaches and credit fraud, and U.S-based fraud agents will help you resolve the issue. The plan includes $1,000,000 of identity theft insurance to cover legal fees, stolen funds, and more.

24-Hour Maintenance Coordination Service
Emergency

If you have an emergency, simply call our Residents Benefits help line at 831-658-4000. There’s no waiting until the office opens on the next business day!

Vetted Vendors
Reliable

We will only send vendors to your property who are appropriately licensed and insured.

Resident Rewards
Perks

Get more out of your largest expense every month! Use the rewards app to earn in-app currency each month when you pay rent on-time. Your in-app currency can be exchanged for awesome rewards with name brands with whom you are likely already spending your hard-earned cash!

HVAC Filter Delivery
Convenient

HVAC filters will be delivered to your home approximately every 120 days, so no searching multiple stores in order to find the right size/type of furnace filter. It’s delivered to your door! Not only is this service a super handy timesaver, but clean furnace filters on a regular basis means lower heating bills for you!

Credit Building
Improves Credit

Credit reporting of timely rent payments to help boost your credit score, making it easier for you to rent properties in the future or purchase a home!

Ask a Property Manager about adding the Resident Benefits Package to your rental!