Owner FAQs

Our mission is simple: to make being a landlord rewarding, to make being a tenant a pleasure—and to have fun doing both.

Before we take on the management of any property, we take the time to understand the owner's goals and make sure we’re the right team to help achieve them. We work hard every day to ensure each of our owners has a positive, rewarding experience.

It also brings us tremendous satisfaction to provide quality housing—whether it's for someone visiting Monterey County or someone putting down roots here.

We aim to deliver positively outrageous service to everyone we work with. That spirit of dedication and joy has created a uniquely positive culture within our company. It’s one of the reasons our team stays with us—most of our employees have been here over ten years; many over twenty or even thirty. That longevity reflects how deeply we care about our mission, our clients, and each other.

Not every property owner needs full management services, but many find it beneficial to have professionals handle the complexities of tenant selection, lease agreements, maintenance coordination, and legal compliance. Whether you want a hands-off experience or just help finding the right tenant, we offer flexible management solutions tailored to your needs.

We offer full-service property management and tenant placement services, including:

• Marketing and advertising your rental property
• Screening tenants and handling lease agreements
• Rent collection and financial reporting
• 24/7 maintenance coordination and vendor management
• Legal compliance, eviction handling, and risk mitigation

Our proactive approach ensures minimal vacancy, qualified tenants, and maximized rental income.

Monterey Bay Property Management provides management services for single-family homes and condos, as well as small (less than 16 units) multi-family properties in Monterey, Del Rey Oaks, Pacific Grove, Carmel, Pebble Beach, Seaside, Sand City, and Marina

We use a comprehensive screening process that includes:

• 🔍 Credit and background checks from verified sources
• 🔍 Employment and income verification, including checking for phony pay stubs
• 🔍 Rental history and landlord references, including verification of the references

Our strict screening standards help secure reliable, responsible tenants for your property.

Rental income depends on location, property features, and market demand. Our team conducts a free rental analysis to determine competitive pricing to maximize income and minimize vacancy, improvements that can increase rental value, and rental demand in your area.

• More rental income, fewer headaches: We optimize your pricing strategy to reduce vacancies and maximize revenue.
• Legal expertise: We keep up with changing landlord-tenant laws to protect your investment.
• Professional marketing & tenant screening: We place qualified, long-term tenants faster than self-managed rentals.
• 24/7 emergency response: Our team handles maintenance issues promptly, ensuring tenant satisfaction and property preservation.
• Peace of mind: You get hassle-free property management, so you can enjoy the benefits of ownership without the stress.

We have decades of local expertise in both management and real estate investment. Since we are investors managing our own properties as well as the properties of many others, we walk in your shoes. We know, first-hand, the impact of a vacancy, of late rent payment, or of a property not being cared for by a tenant. We also make it our business to keep up with legal changes in the industry so we can mitigate the impacts of those changes and keep your liability for noncompliance low.

We provide 24/7 maintenance support and coordinate licensed, vetted vendors to keep your property in top condition. Emergency response is available around the clock, repairs are cost-effective using trusted vendors, and regular inspections help protect your investment.

Rental prices are based on comparable market rates in your area. We analyze recent rental data from similar homes, supply and demand in your neighborhood, and seasonal trends that affect pricing. We ensure your property is priced competitively to attract high-quality tenants quickly.

You can restrict smoking, but assistance animals must be allowed by law. If you are open to pets, we can require pet deposits and screen tenants for responsible pet ownership. Allowing pets can reduce vacancy time, as nearly half of all renters have pets.

Rental property owners should have a rental dwelling insurance policy that covers property damage, liability protection (recommended $1M coverage), and tenant-related risks. We require owners to list us as an additional insured for the owner’s legal protection. Click here for an explanation of the vicarious liability you take on when you hire an agent and how the right insurance can protect you from that.

We offer several different management plans that are tailored to meet a variety of needs.
We work on commission, meaning we succeed when you succeed—our goal is to maximize your rental income while keeping costs low.